At Seru88, your privacy is more than a legal obligation — it is a responsibility we take seriously across every aspect of how we operate. This policy clearly explains what data we collect, how it is used, and your rights as a member.
Six principles that guide how we handle every piece of information you entrust to us.
All data transmitted between your device and Seru88's servers is protected by 256-bit SSL encryption — the same level of security used by leading Malaysian banking institutions such as Maybank and CIMB. Your information cannot be read by any third party during transmission.
Seru88 never sells, rents, or shares members' personal data with advertisers or third-party marketing companies. Your data belongs to you — it is not a commodity for us to sell to anyone without your consent.
We only collect data that is genuinely necessary to operate the platform safely and fairly. No information is collected solely for commercial analytics purposes unrelated to your gaming experience at Seru88.
Members' personal data is accessible only to Seru88 staff with a legitimate operational need — such as the customer support team when resolving account issues. All access is logged and automatically monitored to detect any unauthorised activity.
You have the right to review, correct, or request deletion of your personal data that we hold, at any time. Requests will be processed within 14 business days, and our support team is ready to guide you through the process.
The digital landscape evolves, and our privacy policy evolves with it to reflect the latest standards. Whenever there are significant changes, members will be notified via an in-account notification so you always know how your data is being managed.
Important Note: This Privacy Policy explains how Seru88 collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using Seru88's services, you agree to the terms of this Privacy Policy. Last updated: January 2026.
Seru88 collects only the data genuinely necessary to deliver a safe, fair service that meets industry standards. The data we collect falls into three main categories.
| Category | Data Type | Requirements |
|---|---|---|
| Account Information | Username, password (encrypted), phone number, email address | Required for registration |
| Verification Information | Full name, date of birth, IC number (if required for verification) | For age & identity verification |
| Financial Data | Deposit and withdrawal records, payment methods used (Touch 'n Go, GrabPay, FPX, etc.), account holder name | For transaction processing |
| Activity Data | Betting history, games played, session duration, account balance | For platform operations & responsible gaming |
| Technical Data | IP address, device type, web browser, operating system, access logs | For security & fraud detection |
| Communications Data | Customer support conversation records via Live Chat, WhatsApp, Telegram | For support quality control |
Seru88 does not directly store credit/debit card numbers, full bank account numbers, or PINs. All sensitive payment information is handled exclusively by certified third-party payment gateways — we only receive confirmation that a transaction was successful.
Your personal data is collected by Seru88 through several different channels as you interact with our platform.
Seru88 uses the personal data collected for specific and legitimate purposes. We do not use your data for anything unrelated to the operation of the platform or our relationship with you as a member.
Marketing: Seru88 will only send marketing communications — such as promotional information or new bonus offers — to members who have given their consent to receive such communications. You may withdraw this consent at any time through your account settings.
Seru88 does not sell, rent, or share members' personal data with third parties for commercial purposes. However, in the course of operating the platform, we may need to share certain data with the following parties on a strictly limited basis.
In all legitimate data-sharing scenarios described above, Seru88 ensures that any party receiving your data is bound by confidentiality and data security obligations equivalent to our own standards.
Protecting the personal data of Seru88 members is a technical and operational priority that we take extremely seriously. We continually invest in security infrastructure to ensure your data remains protected at all times.
While Seru88 takes all reasonable steps to protect your data, no system is entirely immune to breaches. You are also responsible for keeping your account secure by using a strong, unique password and never sharing your login credentials with anyone.
Seru88 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or for as long as your account remains active on our platform.
The Seru88 website uses cookies and similar technologies to enhance the user experience and maintain platform security. Cookies are small text files stored in your web browser.
You can manage or disable non-essential cookies through your web browser settings. However, disabling essential cookies may cause certain platform functions to not work properly.
As a Seru88 member, you have certain rights regarding the personal data we hold about you. We respect these rights and will assist you in exercising them.
You have the right to request a copy of the personal data we hold about you. We will provide this within 14 business days.
If any information is inaccurate or incomplete, you may request a correction through your account settings or by contacting customer support.
You may request the deletion of your personal data, subject to mandatory legal retention requirements.
You may opt out of marketing communications at any time through your account settings or by contacting our support team.
You may request your data in a structured, machine-readable format for transfer to another service where applicable.
In certain circumstances, you may request that Seru88 restrict how your data is processed while a dispute is being resolved.
To exercise any of the rights above, reach out to our customer support team via Live Chat, WhatsApp, or Telegram. We will process your request within 14 business days and notify you of the action taken.
The Seru88 platform is strictly for individuals aged 18 and above, with no exceptions. We take the responsibility of protecting minors very seriously.
Seru88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in data handling practices, new legal requirements, or developments to our platform.
If you have any questions, concerns, or requests regarding how Seru88 handles your personal data, we encourage you to contact us directly.
We are committed to responding to all privacy-related enquiries within 3 business days, and resolving more complex requests within 14 business days, in accordance with the data protection standards we adhere to.
When you register on any online platform — especially a financial one such as an online casino — you are entrusting it with a significant amount of sensitive information. Your name, phone number, payment details, and financial activity records are data that, if they fell into the wrong hands, could cause serious harm.
This is why we at Seru88 takes data privacy responsibilities this seriously. The trust you place in us when you register and deposit funds is something we never take lightly. This platform would not exist without players like you who believe in us — and honouring that trust means protecting your data to the best of our ability.
One thing that sets us apart Seru88 from some other platforms in this industry is our approach to data collection. We follow a "minimum necessary" principle — meaning we only collect data that is genuinely required to operate the platform safely and fairly. We do not collect additional data simply because it "might come in handy someday" or to sell to advertisers.
Regarding financial transactions — this is the most sensitive area. When you deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, Seru88 does not see your full account number or PIN. That information remains within the payment gateway's own systems and never reaches our servers. We only receive confirmation that a transaction of RM X amount was completed successfully — and that is all we need to credit your account.
There is one aspect of privacy that is rarely discussed yet especially important in the context of a betting platform — the privacy of your gaming activity. At Seru88, your betting history is confidential information that is never shared with any third party without your consent, except where required by law. Whether you enjoy playing blackjack at midnight or placing bets on MLBB MPL MY matches every week — your activity is your own business.
We are also aware that betting platforms hold data that can be used for responsible gaming purposes — such as monitoring patterns that may indicate self-control issues. Seru88 use activity data for this purpose — but solely to protect the wellbeing of our members, not for any commercial purpose. If our systems detect concerning patterns of activity, our responsible gaming team may reach out to you personally to offer support, and all such communications are strictly confidential.
For Malaysian players using e-wallets such as Touch 'n Go or GrabPay, there is an additional layer of protection we want you to be aware of. Your transactions with Seru88 via these e-wallets will appear in your e-wallet transaction history, but the details shared between the e-wallet provider and Seru88 is limited to what is strictly necessary for processing purposes only — no broader access to your e-wallet records is granted.
Finally, we would like to remind you that privacy is a shared responsibility. Seru88 does our part by protecting your data on the platform side — but you also need to keep your account secure on your end. Use a strong, unique password, never share your login details with anyone, and contact us immediately if you suspect any unauthorised activity on your account. Our support team operates 24/7 in Bahasa Melayu and is ready to assist you within minutes.
This Privacy Policy should be read alongside Seru88's Terms & Conditions, which contain further details about your rights and responsibilities as a platform member, including terms governing account usage, deposits, withdrawals, bonuses, and responsible gambling.
For guidance on responsible gaming and available self-control tools, please visit our Responsible Gaming page.
The most frequently asked questions from Malaysian members about how Seru88 handles their personal data.
Now that you know how Seru88 protects your personal information, create a free account today, deposit from as little as RM20 via Touch 'n Go or GrabPay, and enjoy Live Casino, Sports Betting, MLBB esports, and more — on a platform that genuinely puts your privacy and security first.
This website is intended for individuals aged 18 and above. Please play responsibly.